One year on from the original benchmark study, updated research into levels of social media integration show a 23% improvement, but the headline figures conceal a more complex story. The first social media integration benchmark study was published a year ago, with an interim report following six months later. Both studies looked at the exhibitors …
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Social Influence on Search Success 0
New research into the influence of social content sharing on search engine ranking performance reinforces the importance of integration between social media and search engine marketing activity. It’s been known since last year that “social signals” (such as tweets, likes, shares and author authority) have some degree of bearing on search engine rankings and therefore …
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Social Media Integration Interim Report: Motorcycle Live 2011 0
Investigating how the level of social media integration within the motorcycle industry has changed in the last six months. In November last year I published a social media integration benchmark study that looked at how exhibitors at the 2010 Carole Nash Motorcycle Live show were getting to grips with social media. The aim of the …
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The Positive Opportunity of Negative Feedback 0
The most significant theme of the seminar was the importance of being completely open about the feedback that’s received and publishing negative as well as positive reviews. By not hiding the negative, the positive is cast in a very much more realistic and favourable light.
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Social Media Integration: Priorities for 2011 0
Website integration and customer dialogue are the top priorities in 2011 among a group of social media decision-makers surveyed by Jeremiah Owyang.
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Social Media Integration Benchmark Study: Motorcycle Live 2010 2
The research project aimed to benchmark the level of social media integration within the motorcycle industry and provide a general barometer of social media adoption in the UK. 65% of businesses have no social media integration and only 20% have implemented on-page SEO. It’s clear from the results that there’s still a huge gulf between the leading edge of digital marketing and the everyday reality for most businesses.
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Review: Feefo Customer Feedback Service 0
The customer feedback solution that’s impressed me most in recent months is the award-winning Feefo, described as the “independent honest feedback service”.
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JUMP Back In 0
Kudos to Econsultancy for the open, honest and proactive way they were able to respond. A great example of customer service and reputation management in a social media context.
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JUMP Overboard 3
Billed as being “all about joining up online and offline marketing to get better results”, JUMP was aimed squarely at both digital and offline marketers. The day combined a packed conference schedule with exhibition stands from solution providers and the opportunity to network with industry peers. Running across five tracks, the conference agenda featured presentations from many high-profile names from leading brands. But did JUMP deliver the value it promised?
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Retrospective: Search moves up a gear 0
Retrospective: It has never been so important to understand how best to harness the latest technologies and integrate these to optimise marketing campaigns. While this is both exciting and daunting, if done well you’ll see your results rocket. We’ve had the initial adrenalin rush of search marketing, now is the time for the rethink.
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